Best Interface Is No Interface: The simple path to brilliant technology

Golden Krishna:

There was me, walking up to my car. And there was my goal: to open my car door.

(This isn’t complicated.)

Walk up to my car
Pull out my smartphone
Wake up my phone
Unlock my phone
Exit my last opened app
Exit my last opened group
Swipe through a sea of icons, searching for the app
Tap the app icon
Wait for the app to load and try to find the unlock action
Make a guess with the menu and tap “Control”
Tap the Unlock button
Slide the slider to unlock
Physically open the car door (my goal)

(…)

If we eliminate the graphical user interface, we’re left with only two steps:

A driver approaches her car
She opens her car door